Delivery Areas
Whereabout Supply is based in Brisbane and Sydney. Orders received by 4pm are processed that day. For customers in the Greater Brisbane area consignments are delivered using our own delivery fleet and will be delivered the next business day. The delivery fee is $10.00 metro Brisbane and $12.50+ for Metro Sydney (regardless of size i.e. one pallet or one carton). For deliveries outside the Brisbane and Sydney areas please refer to the schedule below or use the Freight & Price Service Calculator.
We have four distinct delivery areas as set out below
Area 1
Local Delivery Brisbane Metropolitan Area. Extends from Caboolture to Yatala and includes Ipswich and close surrounds.
For orders received by 4pm delivery schedule is the next business day.
Area 2
Parts of SE Queensland including The Gold Coast, Sunshine Coast & Toowoomba and Northern Rivers NSW.
1 -2 business days depending on the location. For orders received by 1.00pm most areas will be delivered the next business day.
Area 3
East Coast Seaboard from Sydney to Cairns
Allow up to two business days for orders received by 1.00pm.
Area 4
Other parts of Australia
Allow up to 7 days
Please see the map for detailed delivery areas or contact us for specific delivery information.
Track & Trace
For consignments that are not delivered by our own delivery fleet we use courier companies that provide an electronic track and trace system. As part of our service to you we will email the consignment number and a link to the freight company’s website so you can follow the delivery progress of your order.
Freight companies require a signature to confirm receipt of the delivery. If you are not at home a card will be left with the contact details of the freight company so you can arrange for redelivery. In some instances the freight company may wish to charge an additional fee for redelivery.
Freight Charges
Please note that freight charges shown on the Freight & Price Service Calculator are for consignments of up to 25kg. Extra charges will apply for weights in excess of 25kg and for some consignments which are lighter and larger and industry standard cubic conversion may apply in these instances. We reserve the right to alter freight charges but would always contact you for your approval for additional freight charges.